New report reveals Australia’s most reliable NBN providers – is yours on the list?

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When we make our recommendations for the best NBN plans, we not only look at the cost of the service relative to the speed it provides, but we also aim to factor in its reliability. Usually, we refer to the Broadband Performance data reports published by the nation’s consumer watchdog, the Australian Competition and Consumer Commission (ACCC), as it includes information relating to network outages, but this doesn’t necessarily reveal the experience each individual user is likely to have.

However, independent communication analyst Opensignal has recently published its own report, conducted by assessing the six largest internet service providers (ISPs) in Australia and determining how they score across six different metrics relating to online experience. Those six providers are Aussie Broadband, Telstra, Optus, Vodafone, TPG and Vocus, who together hold more than 90% of the Australian residential NBN wholesale market.

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